Privacy Policy EN

Privacy policy Atelier LUZ

Our responsibility and the applicability of this privacy policy

When it comes to the processing of your personal data, we are the so-called “Responsible person” within the terms of the General Data Protection Regulation (GDPR). This means that we decide which personal data is processed, with what purpose and in what way. We are responsible for ensuring that your personal information complies with the GDPR, which must be processed in a proper and careful manner. This privacy policy applies to all our services and agreements. By using our website or to conclude an agreement, you accept this privacy policy.

Which personal data do we process?

Personal data is any data that can provide information about an identifiable person. We use and process, among other things, your name, address, telephone number, e-mail address, bank details, purchase history and sporadic data such as wedding or birth dates. We need this information to contact you in regarding an order or to be able to execute and comply with any agreements made. We can provide this information and also use it to send you related or commercial messages with our company. If you visit our website, we will be able to use your cookies to monitor your surfing behavior on our platform. Note: We also use permanent camera surveillance in our store(s) to deter theft, but also to protect our customers and employees. More information about this can be found under the following heading. ‘Camera images’

What do we do with your data?

Executing agreements

We use this data to process orders, repairs or other orders we execute. We may provide this information to others when necessary for the execution of the agreement. Think of a repairman, supplier or delivery service. We require these people to handle this information with care and only use it solely for the purpose for which we make it available to them.

Camera images

To protect our property and the safety of our customers and personnel, we use visible and possibly invisible security cameras. For identified abuses we will share these images with police, the justice system and third parties, all this entirely – in line with legislation and regulations and agreements with the Authority Personal data.

Newsletters

We are pleased to add any customers to our mail service so that we may contact you with (electronic) newsletters. You may opt out by following the unsubscribe link or instructions provided in any email we send

Cookies

Our website uses cookies. You will be asked if you wish to accept these or your browser can set these cookies automatically to accept or refuse. Cookies are small text files that can be stored on your computer and are placed to help us or third parties analyze how visitors use our site. The information generated by the cookies about your use of our website can be transferred to our own servers or those of a third party, such as Google for statistics and analytics

Security of personal data

We think it is important that your personal data is secure, which is why we take appropriate technical and organizational measures to prevent the loss, misuse or theft of your personal data. The data has been saved, protected with a password and the people who work with it are bound to confidentiality declarations.

Retention period for personal data

We do not store your personal data for longer than is necessary for the purpose of processing, however, this can vary per situation. We use it as long as is reasonable and / or the statutory retention periods.

Your rights

You have the right to view the personal data that we process, and the right to access it correct or delete data or have. You also have the right to request the digital data that we process to be transferred to you via a third party to be indicated.

If you want to know what personal data we process about you, you can in writing make a request to view it.

You can send your written requests to:
Atelier LUZ
Subject: Privacy rights
Address: Czaar Peterstraat 134D
1018PV Amsterdam